Privacy Policy

1. Information We Collect

1.1 Information You Provide

ChatAxis stores the following information locally on your device and synchronizes certain data with our Firebase backend:

• Prompt Templates: Custom prompt templates you create and save (synchronized with Firebase backend for cross-device access)
• Application Preferences: Your settings, theme preferences, and configuration options (stored locally)
• Provider Configurations: Settings related to AI service providers you choose to use (cached locally, updated from backend)
• Authentication Data: Firebase ID tokens and user account information for secure access

1.2 Automatically Collected Information

When you use ChatAxis, we may automatically collect:

• Usage Analytics: Basic usage statistics to improve the application (if analytics are enabled and you opt-in)
• Error Reports: Crash reports and error logs to help us fix bugs (with your consent)
• System Information: Operating system version and hardware specifications for compatibility
• Backend API Usage: Anonymous usage patterns for template synchronization and provider configuration updates

1.3 Information We Do NOT Collect

We want to be clear about what we do not collect:

• Your conversations with AI providers
• Personal identification information
• Content of your prompts or responses from AI services
• Login credentials for third-party services
• Browsing history or personal files

2. How We Process Your Information

3. How We Use Your Information

3. Data Storage and Security

3.1 Local Storage

Most of your data is stored locally on your device using Electron's secure storage mechanisms:

• macOS: ~/Library/Application Support/ChatAxis/
• Windows: %APPDATA%/ChatAxis/
• Linux: ~/.config/ChatAxis/

3.2 Firebase Backend Storage

Certain data is synchronized with our Firebase backend for enhanced functionality:

• Custom Prompt Templates: Synchronized across your devices for seamless access
• User Authentication: Secure Firebase ID tokens for backend API access
• Provider Configurations: Cached locally but updated from backend API

This hybrid approach ensures your data is available offline while providing cloud synchronization when needed.

3.3 Security Measures

We implement several security measures to protect your data:

• All local data is encrypted using industry-standard encryption
• Firebase backend uses Google's enterprise-grade security infrastructure
• Firebase ID tokens are automatically refreshed and securely stored
• No sensitive data is transmitted over the internet without your explicit consent
• Regular security updates and patches
• Secure communication protocols (HTTPS) for all external API calls
• Backend API requests are authenticated using Firebase ID tokens

4. Third-Party Services

4.1 AI Service Providers

ChatAxis connects to various AI service providers (OpenAI, Anthropic, xAI, Google, Perplexity, Mistral). When you use these services:

• Your interactions are governed by their respective privacy policies
• We do not intercept, store, or analyze your conversations
• Authentication is handled directly between you and the service provider
• We recommend reviewing each provider's privacy policy

4.2 Firebase Backend Services

ChatAxis integrates with Firebase services for enhanced functionality:

• Firebase Authentication: Secure Google OAuth sign-in and user account management
• Firebase Functions: Backend API for template synchronization and provider configuration
• Firebase Analytics: Optional usage analytics (opt-in only)

Your use of Firebase services is subject to Google's Privacy Policy. We do not have access to your Firebase account credentials or personal data stored in Firebase beyond what is necessary for the Application's functionality.

4.3 Analytics and User Experience Services

ChatAxis uses third-party services to improve user experience:

• Google Analytics: Website usage analytics (anonymized, aggregated data only)
• Hotjar: Website user behavior analysis (anonymized, aggregated data only)
• News Feed Service: AI-related news from external RSS feeds (no personal data transmitted)

These services help us understand how users interact with our website and improve the overall experience. All analytics data is anonymized and aggregated. You can opt-out of analytics tracking through your browser settings.

5. Your Privacy Rights

5.1 How to Exercise Your Rights

Since most data is stored locally on your device, you can:

• View your data: Access stored templates and preferences through the app settings
• Delete your data: Uninstall the application or clear data through settings
• Export your data: Use the export functionality in the prompt manager
• Contact us: For any privacy-related questions or requests

6. Children's Privacy

ChatAxis is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. Data Retention

We retain different types of data for different periods:

• Local app data: Retained until you delete it or uninstall the app
• Firebase backend data: Custom prompt templates retained until you delete them or close your account
• Authentication tokens: Automatically refreshed and stored locally, removed when you sign out
• Analytics data: Aggregated data retained for up to 24 months (opt-in only)
• Error reports: Retained for up to 12 months, then automatically deleted
• Support communications: Retained for up to 3 years for quality assurance

8. International Data Transfers

ChatAxis uses a hybrid approach with both local and cloud storage. International data transfers occur for:

• Template Synchronization: Custom prompt templates are synchronized with Firebase backend
• Authentication: Firebase ID tokens are managed through Google's global infrastructure
• Provider Configurations: AI provider settings are fetched from our backend API
• Analytics: Optional usage analytics (opt-in only)

When transfers occur, we ensure:

• Data is encrypted in transit using HTTPS
• Firebase uses Google's enterprise-grade security infrastructure
• Appropriate safeguards are in place for international transfers
• Compliance with applicable data protection laws

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do:

• We will notify you through the application
• The updated policy will be posted on our website
• We will update the "Last Updated" date at the top of this policy
• Continued use of the application constitutes acceptance of the updated policy

10. Additional Privacy Information

We are committed to protecting your privacy and handling your data responsibly. Our privacy practices are designed to be transparent and user-friendly while maintaining the security and functionality of ChatAxis.

If you have any questions about our privacy practices or would like to exercise any of your data rights, please contact us using the information provided below.

11. Technical Implementation

For transparency, here's how we implement privacy in ChatAxis:

• Electron Store: Encrypted local storage for preferences and templates
• Firebase Backend: Secure cloud synchronization for custom templates
• Hybrid Storage: Local storage with optional cloud sync for enhanced functionality
• No Telemetry by Default: Analytics are opt-in only
• Secure Communication: All external API calls use HTTPS
• Memory Management: Sensitive data is cleared from memory after use
• Firebase ID Tokens: Automatically refreshed and securely managed
• Backend API Authentication: All API requests authenticated with Firebase ID tokens